Privacy Policy

We collect information you provide when you create and use a Sasu account: your phone number; optional email address and family name; each child profile's name, date of birth, and optional profile photo; learning and check-in activity; memory chest entries (including optional photos or videos you upload); invite codes and community membership; a push notification token if you enable notifications; and crash reports and usage events (device model, OS version, app version, and anonymized interaction events) to keep the app reliable and improve it. If you subscribe to Sasu Plus, we receive your subscription tier, product, billing period, and status from Apple or Google (processed through RevenueCat)—not your payment card, bank account, or other financial account details. Phone login uses Google reCAPTCHA to prevent abuse—this is a Google-operated process subject to Google's privacy policy. Some preferences (such as a parent PIN) may stay on your device only.

We use this information to operate and improve Sasu, personalize your child's experience, deliver optional community features you choose to use, send notifications you allow, and keep accounts secure.

We do not sell your personal information. If you join a Sasu community using an invite, other families in that community may see a limited display label (such as your family name), celebration messages you trigger (for example streak or memory milestones), and high-fives—not your full profile, child photos, or memory chest content. We also use service providers that help us run the app (such as hosting, authentication, storage, analytics, and push delivery) under strict confidentiality obligations. For paid subscriptions, we use RevenueCat, Inc. to manage subscription status and receipt validation. We share your account identifier, optional contact details you provide (phone or email), and subscription and purchase information with RevenueCat and with Apple or Google when you subscribe through the App Store or Google Play. We do not receive or store your payment card or bank account numbers—those are entered only in Apple's or Google's payment flow. RevenueCat's privacy policy is at https://www.revenuecat.com/privacy. We may disclose information when required by law or to protect users.

Sasu Plus is an optional paid subscription for parents. Payment is processed by Apple (App Store) or Google (Google Play); Sasu does not collect or store payment card or bank account details. Through RevenueCat we receive subscription tier, product, renewal status, and related purchase metadata to unlock Plus features (such as additional child profiles and devices). Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period in your Apple ID or Google Play account settings. Refunds follow the store's policies. You can manage or cancel billing in your device account settings or at apple.com/subscriptions (iOS) or play.google.com/store/account/subscriptions (Android).

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Sasu is designed for children ages 2–8. Parents provide and control child profile information. Children do not have public profiles. Community features, when used, show only limited labels and messages to families you connect with through an invite—not open social networking. We comply with COPPA and do not knowingly collect personal information from children without parental consent.

You may access, correct, or delete your information. In the app, edit email and family name under Account, and delete your account under Parents → Delete Account. For help, email privacy@sasuedu.com. More detail: https://www.sasuedu.com/en/delete-account (Spanish: https://www.sasuedu.com/es/delete-account). If you are in the EU, you may have additional rights under GDPR.

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the 'last updated' date. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or our data practices, please contact us at privacy@sasuedu.com. We're committed to addressing any concerns you may have about how we handle your information.